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We take our customer care very seriously. While our aim is to make our website
easy to understand, and navigate we know there are times when you may need a bit
of assistance. We have provided a number of ways for our
Customer Care team to help you:
For product information or assistance:
info@englishpools.com
We will respond to you within 24 hours, during regular
business hours. All email correspondence is completely confidential.
Please send any specific information about your request so we
can direct it to the appropriate people:
Live Customer Care Center
1-334-272-8108
Monday to Friday 8:30am to 5:30pm (CST)
Saturday 8:30am - 1:00pm
For Polaris Service
1-334-272-5993
Sundays and holidays please leave a message. A customer
representative will contact you within 24 hours of the first business day.
1-334-272-8332
Send your inquiries to:
English Pools
Attention: Customer Care Center
631 North Eastern Boulevard
Montgomery, AL 36117
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